Samsung Galaxy devices


Samsung offers its own backup and restore service through Samsung Cloud, and in my experience, it's been slightly more reliable than Google's backup service. 
Check to make sure Samsung's backup service is turned on by opening the Settings app and selecting Accounts and backup > Backup and restore. There you'll find backup settings for your Samsung account, as well as Google account. 
Use both services. Using both not only creates two backups of your phone but also gives you the flexibility to switch to a non-Samsung phone a year from now, if you decide to, because you can use Google's backup service to restore your phone. 
Under the Samsung account section, tap Back up data and make sure all of the data categories you want to be backed up to Samsung are checked. You can manually start a backup by selecting the Back up button at the bottom of the screen. 
Backups to Samsung Cloud will use the 15GB of free storage space your Samsung Account has, with options to upgrade to 50GB for $0.99 or 200GB for $2.99 per month. 
My favorite aspect of Samsung's backup service is that you can restore a single piece of data -- home screen layout, for example -- at any time. For instance, if you decide to rearrange your home screen and move a bunch of apps around, but later change your mind, you can go into Samsung's back up settings and restore your home screen from the last backup with just a couple of taps. 

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